Return, Refund & Exchange

We create every Samari product with care, using high-quality, dermatologically tested ingredients. Our products are packed fresh to maintain purity, safety, and effectiveness.

Since skincare is a personal-use category, our return and exchange policy follows strict hygiene and safety standards.

1. When Returns Are Accepted

Returns are considered only in the following cases:

Returns for reasons such as change of mind, fragrance preference, texture, or reaction due to skin sensitivity will not be accepted, as skincare results vary from person to person.

2. Mandatory Unboxing Video Proof

To ensure fairness and avoid fraudulent claims:

This helps us maintain transparency, protect genuine customers, and ensure product safety at every step.

 

 

3. Procedure for Returns

If you have received a damaged, expired, or incorrect product:

Please ensure that:

4. Refund Process

Once we receive and inspect the returned product:

5. Exchange Policy

If a replacement product is available for eligible cases, we will send it once the returned product is received.
If not available, a refund will be processed instead.

6. Non-Returnable Items

7. Return Shipping

Customers are responsible for shipping the product back safely using a trackable courier service.
We do not bear costs for return courier unless the product is found to be defective or incorrect.

Return Address:
Samari Skincare, Indore, Madhya Pradesh, India